Hotel Services Manager
Up to £55,000 depending on experince
Unit Based in central London
We currently have a fantastic opportunity for an experienced Hotel Services Manager to work at one of our p restigious contracts.
You will be responsible for the management and delivery of all FM services in line with contractual obligations and company expectations, including but not limited to health & safety, general cleaning and housekeeping and full budget and accounting responsibility. Ensure full compliance at all times to the company and contractual guidelines avoiding any service KPI failures.
Key Responsibilities:
* Manage, monitor and update all appropriate food safety and health and safety paperwork to the required standards imposed
* Ensure that all appropriate HSE Information, instruction, training and supervision is provided to all employees within your control to enable them to carry out their work safely and effectively
* Ensure all HSE incidents/ near misses are reportedand investigated within the set timeframe in line with company policy and procedures
* Lead and manage the delivery of all company profit protection procedures within the mess and share best practice with other colleagues
* Manage and drive the completion of all compulsory online training with all team members
* Ensure that uniform standards are adhered to at all times and that all team members are dressed appropriately
* Provide accurate costings for all functional activity to the client in a timely manner
* Ensure purchasing compliancy using only Company authorised vendors
* Control all stock levels within the mess, ensuring accurate weekly checks are processed
* Manage the training, discipline, morale and welfare of all team members
* To actively drive Your Voice action plans and encourage involvement in surveys
* Manage all labour costs effectively and within the designated budget
Our ideal Hotel Services Manager:
* Proven management experience within a hotel or accomodation enviroment.
* Managing teams to deliver innovative, high quality Cleaning service
* Being obsessive about providing great customer service
* Sound knowledge of procedural and legislative frameworks
* Sound financial acumen and experienced in managing budgets and growing sales
#J-18808-Ljbffr