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Salesforce PSS Solution Architect, Worcester
Client: Empiric
Location: Worcester, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views: 7
Posted: 10.06.2025
Expiry Date: 25.07.2025
Job Description:
Rate: Negotiable (Inside IR35)
Duration: 6 months initially and extendable (long term project)
Responsibilities
* 12+ years CRM experience with a minimum of 3 years in the public sector or Energy & Utilities Services domain
* PSS (Salesforce Public Sector Cloud) implementation experience is mandatory.
* Must have worked on PSS cloud and GDS understanding is a plus.
* CRM/Salesforce solution experience is a plus.
* Proven ability to design and optimize business processes and integrate across systems.
* Detail-oriented with the ability to learn quickly and adapt to new concepts, business models, and technologies.
* Strong verbal, written, presentation, and interpersonal skills.
* Ability to collaborate effectively in a team environment to solve business and technical problems.
* Act as a Trusted Digital Transformation Advisor for clients.
* Lead business process redesign, roadmap planning, and identify touchpoints in multi-cloud implementations.
* Assess business requirements, co-create future visions, and map to Salesforce solutions.
* Provide input on target architecture, phasing, and transition architecture.
* Guide solution definition on the Salesforce 360 platform.
* Assist clients in building their CRM strategy and roadmap, leveraging Salesforce technology.
* Work with stakeholders to design and configure solutions based on complex requirements.
* Collaborate with technical teams to determine solution details and value.
* Review design blueprints and identify potential risks.
* Stay updated on industry trends and Salesforce solutions.
Summary
* The Solution Architect acts as an industry expert on the Salesforce Customer 360 Platform, aligning solutions with enterprise architecture in the public sector and energy/utilities industries.
* Strong industry knowledge and a consultative approach are essential.
* Expertise in areas such as business strategy, application architecture, data, integration, security, and cloud computing is required.
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