Overview
We are seeking a dedicated and enthusiastic Shop Assistant to join our team. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service. As a Shop Assistant, you will play a vital role in ensuring that our customers have a pleasant shopping experience while maintaining the overall appearance and organisation of the shop.
Duties
* Greet customers warmly and assist them with their inquiries, providing knowledgeable information about products and services.
* Maintain the cleanliness and organisation of the shop, ensuring shelves are well-stocked and displays are attractive.
* Process transactions accurately at the till, handling cash and card payments efficiently.
* Assist in receiving deliveries, checking stock levels, and managing inventory.
* Collaborate with team members to achieve sales targets and enhance customer satisfaction.
* Address customer complaints or concerns promptly and professionally, ensuring a positive resolution.
* Promote special offers and new products to customers, enhancing their shopping experience.
Qualifications
* Previous experience in retail or customer service is preferred but not essential.
* Strong communication skills in English; proficiency in Spanish or other languages is highly desirable (multilingual candidates are encouraged to apply).
* Ability to work effectively as part of a team while also being self-motivated.
* Excellent interpersonal skills with a friendly and approachable demeanour.
* Attention to detail and ability to multitask in a fast-paced environment.
* Flexibility to work varied shifts, including weekends if required. If you are passionate about delivering outstanding service and thrive in a dynamic retail environment, we would love to hear from you
Job Type: Part-time
Pay: £12.21 per hour
Expected hours: 16 per week
Work Location: In person