Office Administrator – Dolce Desserts
Location: Hagley road West
Job Type: Full-Time (Monday – Friday, with some weekend and evening flexibility required)
Salary: Starting at National Minimum Wage per hour (with the opportunity to increase based on performance)
About Us
Dolce Desserts is an exciting and fast-growing dessert brand, passionate about serving indulgent, high-quality treats and creating memorable customer experiences. We're expanding quickly, and we're looking for a motivated and reliable Office Administrator to help us stay organised and keep everything running smoothly.
This is a fantastic opportunity to work closely with the company directors, giving you exposure to all areas of the business and the chance to grow your career as we continue to expand.
The Role
This is a varied role that goes beyond day-to-day admin. You'll play a central part in helping the business stay on top of tasks and communicating with the directors, sometimes outside of standard office hours.
Your responsibilities will include (but are not limited to):
* Communicating regularly with the directors, including some evenings and weekends.
* Managing emails, calls, and messages promptly and professionally.
* Maintaining records, filing systems, and databases.
* Assisting with HR admin such as scheduling interviews and keeping staff records up to date.
* Supporting financial admin including invoices, receipts, and expense tracking.
* Coordinating with store managers to ensure smooth operations across branches.
* Preparing spreadsheets, reports, and presentations when needed.
* Assisting with ad-hoc projects and problem-solving as directed by management.
About You
We are looking for someone who is:
* Highly organised with strong attention to detail.
* Confident using Microsoft Office / Google Workspace (Word, Excel, Sheets, etc.).
* A strong communicator who can build good relationships and handle tasks under pressure.
* Flexible and able to adapt to the needs of a busy business (including some evenings and weekends).
* Proactive, reliable, and motivated to learn and grow with the company.
* Previous admin or office support experience is beneficial, but full training will be given.
What We Offer
* Starting wage at National Minimum Wage, with the opportunity for increases based on performance.
* 20% staff discount across Dolce Desserts products.
* The chance to work closely with company directors and learn directly from them.
* A supportive and friendly team environment.
* Career development opportunities as the business continues to grow.
How to Apply:
Please send your CV along with a short note explaining why you'd be a great fit for the role.
Job Types: Full-time, Permanent
Pay: £7.55-£12.21 per hour
Education:
* A-Level or equivalent (preferred)
Experience:
* Customer service: 1 year (required)
* Administrative: 1 year (required)
Language:
* English (required)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
Application deadline: 18/08/2025
Expected start date: 15/09/2025