Job Description
£28,000 - £40,000 per annum depending on experience + Performance Bonus
This is not a typical sales job. It's an opportunity to join a high standard, leading renewables contractor that is ambitious and fast growing.
We are looking for a a highly positive and approachable person who will own the entire front end of the sales process from first enquiry through to booked projects.
Company Description
Custom Renewables Ltd specialises in the design and installation of air source heat pumps, ground source heat pumps, solar panels, and battery storage systems, serving customers across Buckinghamshire, Oxfordshire, Bedfordshire, and Northamptonshire.
Renowned for providing highly efficient solutions with an average COP of 4.1, the company takes pride in maintaining a 5-star Google review rating. Our mission is to deliver top-tier renewable energy solutions that enhance energy efficiency and sustainability for homes and workplaces.
The Role
This is not just answering phones. You will be responsible for:
* Turning enquiries into qualified opportunities
* Guiding clients through early-stage decisions
* Producing budget estimates and proposals
* Managing follow-ups and keeping deals moving
* Supporting tenders and building relationships with contractors and architects
You are the first impression of the business and the person who keeps deals alive.
Key Responsibilities
1. Lead Handling & Qualification
* Answer inbound calls and web enquiries
* Qualify leads using a structured script
* Understand project type, budget, and timeline
* Filter out poor-fit enquiries
2. Sales Coordination
* Provide initial budget costs and guidance
* Book site surveys for the technical team
* Prepare clients for next steps
3. Proposal & Sales Management
* Assist in building quotes and proposals
* Manage the pipeline from enquiry to close
* Follow up consistently until won or lost
* Keep CRM fully up to date
4. Tender & Business Development Support
* Assist with incoming tender enquiries
* Communicate with main contractors and architects
* Build relationships with repeat clients and partners
The person we're really looking for:
* Highly organised and process-driven
* Confident speaking to clients on the phone
* Clear, professional and easy to deal with
* Proactive — you don’t wait to be told
* Comfortable handling multiple enquiries at once
You are NOT:
* Pushy or “salesy”
* Transactional or commission-obsessed
* Someone who cuts corners to close deals
You ARE:
* Service-first, clients trust you
* Detail-oriented, nothing slips
* Commercially aware, you understand value, not just price
What success looks like:
* Every enquiry handled quickly and professionally
* High-quality leads booked into site visits
* Strong conversion rates from enquiry to won projects
* Clients feel confident and looked after
* Pipeline is always clear and under control