At Swarovski, your ideas are valued, your leadership is empowered, and your work helps build teams that deliver brilliance and create luxury moments every day.
Ready to take the next step in your retail career with one of the most iconic brands in fashion and design? Join our retail team and help shape an environment where people grow, customers feel inspired, and performance sparkles.
As an Assistant Store Manager, you’ll be a Swarovski advocate, supporting a positive work environment, delivering exceptional customer experiences, and driving commercial results. You’ll coach and empower your team, act as a role model, and help shape the store’s success every day.
About the Job
1. Act as a role model, delivering outstanding customer service and brand experience
2. Coach, motivate, and onboard team members to maximize performance
3. Support recruitment, talent development, and employee relations
4. Drive sales and support monthly plans and targets
5. Oversee store operations, including inventory, cash handling, and compliance
6. Step in for the Store Manager as needed
About You
7. 1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands
8. Some leadership and coaching experience
9. A winning personality to easily establish a trustful relationship and empower others
10. Excellent customer service skills and digital proficiency
11. Responsible and able to take ownership
12. Curious, empathetic, and results-driven team player with a commercial mindset
What We Offer
You can expect a range of benefits, including:
13. Competitive salary
14. Monthly bonus scheme
15. Industry leading, generous staff discount (60% off the RRP) starting on your first day
16. 30% off the RRP on Swarovski Created Diamonds
17. Enhanced annual holiday entitlement
18. 1 x paid Volunteering Day each year
19. Food & refreshments provided in store to be enjoyed during your shift
20. Staff Referral Bonus – up to £250
21. Jubilee Awards to celebrate key service milestones
22. Annual Awards to celebrate and recognize your achievements
23. Season Ticket Loan
24. Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
25. Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts
26. Opportunities for career development
Many of our Assistant Store Managers grow into Store Manager, Trainer, District Manager, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development so you can build a career that matches your ambitions.