Job Description
Job Introduction
Cluster Team Manager - Hertfordshire
Supported Living | Driver Required
One of our clients are looking for an experienced Cluster Team Manager to oversee multiple supported living services in Hertfordshire. This role involves managing and supporting staff teams, ensuring high standards of care, and maintaining compliance across services supporting individuals with complex needs.
This position would suit a confident leader with a background in health and social care who is comfortable working across multiple locations.
Key Responsibilities
* Oversee the day-to-day management of several supported living services
* Lead, support, and develop staff teams to deliver person-centred care
* Ensure care plans, risk assessments, and support plans are implemented effectively
* Maintain compliance with regulatory and organisational standards
* Liaise with families, commissioners, and external professionals
* Monitor service performance and drive continuous improvement
Essential Requirements
* Level 3 qualification in Health & Social Care (or equivalent)
* Full UK driving licence and access to a vehicle
* Experience supporting individuals with complex needs, including learning disabilities, autism, and mental health needs
* Previous experience managing or supervising staff teams
* Strong organisational, communication, and leadership skills
Benefits
* Life insurance (2x annual salary)
* Access to digital health and wellbeing services, including virtual GP support
* Employee Assistance Programme
* Structured rota with opportunities for overtime
* Ongoing training and professional development
* Recognition and reward schemes
* £500 refer-a-friend incentive
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