Do you have experience working as a Receptionist, Administrator, or in a customer-facing support role?
Are you someone who thrives in a busy environment and takes pride in being the first point of contact?
Would you like to be part of a friendly, professional team where your organisational and multitasking skills are valued every day?
Our client is a respected and well-established company based in Banbury, Oxfordshire, offering specialised solutions across a range of business areas. With a welcoming and collaborative team culture, they are now looking for a Receptionist Administrator to join their office and play a key role in maintaining exceptional front-of-house operations and administrative support.
Key Responsibilities:
Welcome and direct all visitors, issuing access cards and Wi-Fi codes when required.
Answer incoming telephone calls and transfer to appropriate staff or take clear, concise messages.
Handle incoming & outgoing post and courier deliveries.
Manage meeting room bookings and coordinate schedules accordingly.
Keep the reception area professional, tidy, and presentable at all times.
Support company-wide administrative duties, including photocopying, data entry, and document handling.
Assist with sales contract administration and ensure accurate documentation is saved to the correct customer records.
Liaise with the Helpdesk regarding customer contract queries and assist with handling customer media.
Provide administrative support to the Sales Director, including producing contract templates, updating contact records, and preparing monthly renewal reports.
Arrange and manage all bookings with clients, including consultant scheduling, documentation, and follow-up.
Distribute key documentation such as welcome packs, questionnaires and test certificates.
Maintain stationery supplies and kitchen consumables, placing orders when required.
Follow internal ISO procedures and maintain up-to-date records where applicable. Key Skills & Experience Required:
Previous experience in a receptionist, administration, or customer service-based role.
Confident and professional telephone manner.
Strong IT skills, particularly Microsoft Office (Word, Excel, Outlook).
Excellent verbal and written communication skills.
Outstanding organisation and time management abilities.
High attention to detail and accuracy.
Ability to handle sensitive information with discretion.
Knowledge of ISO procedures (desirable but not essential). Additional Information:
Monday to Friday – 8:30am to 5:30pm (40-hour week).
20 days annual leave (rising to 25 with length of service), plus bank holidays.
Pension scheme.
On-site parking. To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at (phone number removed). Alternatively, connect with us on LinkedIn via the following link: (url removed)