Overview
Simon Acres Recruitment are looking for a personable, driven, and positive Senior Sales Consultant/Store Manager for a well-established, highly successful, and growing furniture retailer based around the Dereham area.
Role Summary
The Senior Sales Consultant/Store Manager will work autonomously to deliver a first‑rate customer experience, ensuring that customers receive an expert, professional, and ethical experience when visiting or calling the store. The Senior Sales Consultant/Store Manager will have full responsibility for the overall store environment.
Package
* Salary: £25,000 Basic + Uncapped Commission + Monthly Store Bonus (Circa £42k OTE)
Working Hours
* 5 days over 7 days per week; opening times: 9am – 5:30pm (Mon‑Sat) & 10am – 4pm (Sun)
Duties
* Maintain and develop both new and existing customers through excellent customer care and ethical sales methods
* Always provide outstanding customer service, resolving all customer queries quickly and efficiently, managing situations to result in successful conclusions
* Perform to Key Performance Indicators, as set by management
* Seamlessly manage telesales calls in addition to the store's footfall
* Manage stock and displays in line with branding guidelines
* Carry out daily cash handling routines
* Adhere to data protection policies
* Responsible for the overall presentation of the store
* Ensure pricing and POS is correct and present
* Full Responsibility of Health & Safety, testing and compliance
* Any other duties required by management
Required Skills
* Excellent communication and interpersonal skills, able to quickly build rapport
* Shows passion and enthusiasm
* Is driven and can motivate and inspire others
* Resilient and emotionally aware
* Active listening skills
* Tactful and displays empathy
Essential Experience
* Experienced sales professional with a proven track record of performing to target
* Experience of working to soft KPIs as well as sales targets
* Retail sales experience
Desirable
* Experience of furniture sales
* Professionally trained in sales strategies
Agency Information
Simon Acres Recruitment are acting as the employment agency in relation to this vacancy.
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