Role: Business Analyst
Hybrid: Working from the office 2 days a week
Location: London, United Kingdom
Get the future you want!
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Hybrid working:
The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
Your Role
The Business Analyst will support the Financial Intelligence Unit (FIU) by driving requirements, process improvements, and technology enhancements across investigation workflows, case management, and financial crime operations. This role partners closely with FIU Leads, Compliance, Risk, Technology, and Data teams to translate regulatory obligations and operational needs into robust processes, controls, and platform capabilities.
Your Profile
Requirements & Analysis
1. Elicit and document business, functional, and non‑functional requirements (BRD, FRD, use cases) for FIU operations, case management, and investigation workflows.
2. Translate policy and regulatory changes (FATF, FCA/JMLSG, EU AMLDs) into actionable process specifications and control designs.
3. Define investigation data requirements across customer, transaction, KYC/CDD/EDD, screening hits, transaction monitoring alerts, and adverse media sources.
Process Design & Controls
4. Map current‑state FIU processes (intake, triage, investigation, escalation, SAR/STR submission) and design target‑state workflows with clear SLAs, hand‑offs, and audit trails.
5. Define control points, QA checks, sampling frameworks, and key risk indicators/KPIs (e.g., alert aging, false positive rates, time‑to‑close, SAR conversion).
6. Ensure policy‑to‑procedure alignment and maintain playbooks, SOPs, RACI matrices, and governance artefacts.
Technology & Data Enablement
7. Partner with product and technology teams to shape features in case management and TM systems (Actimize, Mantas, SAS, NetReveal, NICE, Pega).
8. Specify integrations with screening platforms (World‑Check, Dow Jones, LexisNexis), adverse media solutions, Open Banking/APIs, and data warehouses.
9. Collaborate with data teams on lineage, data quality, and MI dashboards; define reporting requirements for regulators and internal committees.
Delivery & Assurance
10. Plan and execute UAT, including test scenario creation, acceptance criteria, and defect triage support.
11. Support operational readiness through training materials, run‑books, cutover plans, and go‑live activities.
12. Track outcomes via MI/reporting; prepare packs for ORCs/Financial Crime committees; contribute to continuous improvement and TM model‑tuning feedback loops.
Stakeholder Management
13. Engage stakeholders across FIU, Financial Crime Operations, Compliance, Legal, Risk, Product, and Technology.
14. Facilitate workshops, backlog refinement, sprint ceremonies; manage cross‑team dependencies and clear impediments.
Must‑Have Skills & Experience
15. Domain Expertise: FIU/Investigations, AML/CTF, KYC/CDD/EDD, SAR/STR processes, escalation frameworks, and typology analysis.
16. Regulatory Knowledge: FATF Recommendations, FCA/JMLSG guidance, EU AMLDs (4th/5th/6th), and local AML regimes; understanding of risk assessments and governance structures.
17. Tools & Platforms: Hands‑on experience with TM and case management platforms (Actimize, Mantas, SAS, NetReveal, NICE, Pega) and sanctions/name‑screening tools.
18. Business Analysis Core: BRD/FRD creation, user stories, BPMN process mapping, acceptance criteria, UAT planning, traceability, and change control.
19. Data & Reporting: Ability to work with SQL/basic queries, data dictionaries, and define MI/reporting structures.
20. Ways of Working: Agile/Scrum, JIRA/Confluence, workshop facilitation, and strong stakeholder communication.
21. Communication: Clear, structured documentation and strong business writing skills, including regulator‑facing materials.
Good‑to‑Have
22. Exposure to Payments, Cards, Correspondent Banking, Trade Finance, Digital Channels, Fraud/Scams, or Crypto/Virtual Assets.
23. Experience with adverse media, entity resolution, and link/graph analytics tools.
24. Understanding of TM model governance, scenario management, threshold tuning, and optimization.
We are a Disability Confident Employer:
Capgemini is proud to be a under the UK Government’s Disability Confident scheme.As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:
25. Declare they have a disability, and
26. Meet the minimum essential criteria for the role.
Please opt in during the application process.
Make It Real (what does it mean for you):
27. You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
28. You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
29. You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.
Why you should consider Capgemini:
Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.
About Capgemini: