Job Description
Customer Service Advisor\n\n Northampton (NN5)\n\n Monday – Friday 1 weekend day every 2 weekends (day given back in the week)\n\nShifts Available: 8AM-5PM or 11AM-8PM \n\n Hourly rate - £12.21ph\n\n Temporary ongoing with the potential to become permanent after 12 sucessful weeks\n\n We are proud to be partnering with an exceptional logistics provider who are currently seeking service driven individuals to join their team. Are you a passionate Customer Service Advisor individual who thrives on going the extra mile for their customer, or someone who thoroughly enjoys speaking to customers and seeing a problem resolved? If so, then we would love to hear from you. \n\n Duties \n\nInbound customer calls relating to queries around the delivery of their goods\nSpeaking with delivery drivers, scheduling their next drop and or confirming arrival at a customers location\nBooking in deliveries with customers\nWriting emails to customers \nUpdating and maintaining the database with address details, or updates on the query \n The Candidate\n\nExceptional customer service skills\nExceptional communication skills both written and verbal\nMS Office - Word and Email \nHappy to be on the phone If you are interested in this Customer Service Advisor role, please apply now