A telecommunications company in Horsham is seeking a 2nd Line Support Specialist to enhance their customer support team. The role involves managing escalated customer inquiries, diagnosing faults, and maintaining effective communication. Applicants should have strong problem-solving abilities, excellent communication skills, and a customer-first mindset. Attractive benefits include 25 days holiday, pension schemes, and various company events. Join a supportive team that values integrity and exceptional customer experiences.
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