Production Support Engineer
Join Sky as a Production Support Engineer and help keep our flagship television productions running smoothly. We believe in better, and bring that to your daily work.
What You'll Do
* Provide first line support to Sky’s TV Production, Graphics and Post Production Facilities, covering high‑profile productions such as Sky News, Sky Sports News, F1, Football, Cricket and more.
* Work a regular shift pattern across a 7‑day fortnight, including early/late and night shifts.
* Perform logical, methodical fault‑finding for a wide range of faults in a broadcast environment.
* Create and update tickets for every task, ensuring resolution through to completion.
* Engage in proactive maintenance and monitoring of hardware, software and mechanical systems.
* Grow professionally, learning about traditional broadcast solutions and future broadcasting technology.
What You'll Bring
* A degree or equivalent in Broadcast Engineering, Media Technologies or related field.
* Understanding of both traditional and IP‑based broadcast chains, including SMPTE 2022, SMPTE 2110, AoIP (AES67) and PTP.
* Previous experience in a support role within Broadcast Engineering.
* Strong communication and coaching skills.
* Competency in IT and computer networking.
* Experience with log interrogation and structured troubleshooting.
* A logical and analytical mindset for diagnosing technical problems.
Shift Pattern
Work a 7‑day fortnight shift pattern (Week 1: Mon, Tue, Fri, Sat, Sun; Week 2: Wed, Thu 12‑hour days). Early/late rotation and night shift coverage may be required later.
Benefits
* Sky Q subscription.
* Exclusive rate on Sky Glass.
* Generous pension package.
* Private healthcare.
* Discounted mobile and broadband.
* Access to Sky VIP rewards and experiences.
Inclusion & Workplace
We are a Disability Confident Employer and welcome applications from all candidates. We provide reasonable adjustments to support applicants where needed.
Our Osterley Campus offers subsidised restaurants, a gym, a cinema, a car wash and a beauty salon, plus free shuttle services and bike facilities.
Next Steps
If you believe in better, we’ll back you all the way. Successful applicants will complete a criminal records check.
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