Overview
We are recruiting for a Supplier Quality Manager to strengthen our Quality Assurance team. This role will play a vital part in managing supplier risk, ensuring consistent and secure supply, and driving continuous improvement across our supply chain. You will work closely with critical and high-risk suppliers to improve performance, resolve issues, and align supplier systems with Zotefoams’ quality standards. With responsibility for supplier audits, risk management, and quality improvements, this position is central to supporting our business in key markets including aerospace and automotive.
Base pay range
This range is provided by Zotefoams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
About the Company
Zotefoams plc is a world leader in cellular material technology, headquartered in Croydon, UK, with additional manufacturing sites in Kentucky, USA and Brzeg, Poland, Oklahoma, USA (foam products manufacture and conversion) and Jiangsu Province, China (T-FIT).
We produce lightweight foams for various markets including sports and leisure, aviation, automotive and healthcare. Zotefoams also owns and licenses patented technology and sells advanced insulation systems. The Company is on a fast growth path, with strong revenue and profitability growth in recent years and ambitious growth plans for the near future.
Role responsibilities
* Engage regularly with critical suppliers, monitoring performance and identifying risks that could affect supply.
* Drive supplier improvements, including corrective actions and new product development activities.
* Investigate and resolve supplier-related quality issues, customer complaints, and non-conformances.
* Represent Zotefoams in supplier meetings, maintaining improvement plans and reporting on high-risk suppliers.
* Lead supplier audits, ensuring corrective actions are completed and escalating issues where required.
* Monitor supplier performance using structured approaches such as 8D, 6 Sigma, APQP and risk assessments.
* Develop and maintain supplier qualification plans in collaboration with internal teams.
* Safeguard product quality by assessing supplier changes (formulations, processes, or measurement methods) and ensuring risks are mitigated.
* Support global quality initiatives and contribute to continuous improvement projects.
Qualifications
* Degree in engineering or a related discipline.
* Auditor or Lead Auditor certification.
* Full working knowledge of ISO9001 and AS9100 quality systems and processes.
* Strong understanding of APQP, FMEA, control plans, and MSA.
* In-depth knowledge of polymeric materials and processing.
* Over 5 years’ experience in supplier-facing quality roles within manufacturing (plastics, automotive, aerospace, or similar).
* Experience in root cause analysis, corrective action, and supplier development.
* Excellent interpersonal, negotiation, and presentation skills.
* Commercial awareness with the ability to balance technical and commercial requirements.
What we’re looking for
* A proactive and supplier-focused quality professional with strong problem-solving skills.
* A confident negotiator who can drive improvements with suppliers.
* A team player with strong communication and collaboration skills.
* Organised and analytical, with the ability to manage multiple priorities and stakeholders.
Why join us
At Zotefoams, we believe in fostering a supportive and innovative environment where everybody can thrive. By joining us, you will be part of a dynamic team that values collaboration, continuous improvement, and opportunities for professional growth and development.
Our values
* Courage – The courage to take bold action to ensure that we succeed in tackling our challenges and opportunities.
* Impact – Dedicated to making a significant and positive impact in everything we do.
* Respect – Cultivate a respectful and inclusive environment where everyone is valued and collaboration is encouraged.
Zotefoams is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Quality Assurance
* Industries: Plastics Manufacturing
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