Overview
Join to apply for the Quality Administrator - FTC 6 Months role at Arden University.
Employment type: Fixed Term Contract for 6 months
Reporting into: Quality Team Leader
Department: Quality & Registry
Click here to read the full job description and view our excellent benefits here
This role operates on a hybrid working arrangement that will require 1 day travel into our Coventry head office per month. This may fluctuate in line with business requirements. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.
We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.
There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.
Quality and Registry Team
The Quality Administrator sits within our Quality and Registry team, the university’s administration hub for our students. It is responsible for a wide range of functions, from governance through to student administration, marking and assessment. The team is also responsible for processing all results and grades for students and producing all certificates awarded at graduation.
The Role – Quality Administrator
Reporting to our Quality Team Leader, we are looking for a Quality Administrator to join our highly skilled and supportive Quality Team. Working in a fast-paced environment, this role provides important administrative support of Arden’s quality assurance and enhancement processes and procedures including academic misconduct, student disciplinary, student appeals and exceptional mitigating circumstances.
About You
To be successful as a Quality Administrator you must have:
Essential:
* Strong Administrative and customer service skills
* Experience of working with database systems and excel reporting spreadsheets or data dashboards
* Strong problem solving skills
* Ability to plan, organise and prioritise workloads, to meet specific deadlines in a high-pressured environment
Desirable:
* Experience of working in a Higher Education/Further Education environment
* Knowledge of quality assurance or registry processes in an educational context
* Experience of working with student record systems or large IT record systems
Salary: £24,000 - £26,000 per annum
Hours per week: 37
Reporting into: Quality Team Leader
Department: Quality & Registry
Why Arden:
Arden offers a supportive environment with competitive benefits, including a generous pension plan, health benefits and professional development opportunities. Employees benefit from:
* 30 days holiday + bank holidays on-top, and a Christmas closure
* A generous Aviva pension plan, company contributions starting from 7%
* SimplyHealth plan option
* Private Medical Insurance coverage (applies to certain job roles)
* Access to Perkbox benefits
* Study any Arden course for free, with a discount for all family and friends
* Plus, other excellent benefits
* Golden Ticket allowing you to gift Arden education to someone you care about
Closing Date: Monday 22 September.
This role is subject to Arden’s Equity, Diversity & Inclusion policies. Arden is proud to be a Disability Confident Employer and an Equal Opportunity Employer. Applicants may indicate interest in the Disability Confident scheme via the application form. We celebrate diversity and are committed to an inclusive workplace. Sponsorship information: some roles may not meet Skilled Worker visa requirements; applications from candidates who may be eligible via alternative routes are welcome.
Our Values: Stand out, Progressive, Accessible, Resourceful, Kindness. If these reflect you and you are excited by the chance to be a driving, creative force within a growing business, we want to hear from you.
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