We are working closely alongside with a local authority in Monmouthshire t o assist with the appointment of a Business Support Assistant on a 3.5 - months contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay : £13.63 - £17.08 per hour Summary: Monmouthshire County Council is seeking a reliable, enthusiastic, and technically proficient Business Support Assistant to join our integrated Childrens Services team. This role is far more than standard administration; it is the operational backbone that allows our social work teams to function effectively. You will be responsible for managing complex data systems, supporting financial processes, and acting as a professional first point of contact for safeguarding referrals. This role requires a "Digital Champion" mindset—someone who can manipulate data, troubleshoot system issues, and support colleagues through technical transitions. Responsibilities: Manage incoming/outgoing correspondence, file audits, and gather documentation for Data Protection Subject Access Requests (DSARs). Act as a system administrator (adding users, removing duplicates) and support the transition from legacy databases to new systems. Facilitate the recruitment process (invites/facilitation), support managers with appraisals and 1:1 administration, and process new starter or termination forms. Act as the first point of contact for incoming calls regarding safeguarding referrals, ensuring accurate recording and immediate escalation of serious issues to Senior Managers. Essentials: Proven experience in high-level IT tasks, including data manipulation, database validation, and reporting. Experience working within a confidential environment (ideally Social Care or Health) handling sensitive information. High proficiency in database management and MS Office Suite. Please note: You should be available to work immediately or at a short notice. You should have right to work in U.K This role requires an Enhanced DBS Disclaimer : Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important : We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service. OR23230