Join our Customer Communication Analyst team! Up to £40,000 experience depending, Flexible Location, 09:00 to 17:00, Monday to Friday (Working from Home).
You will:
* Manage end-to-end customer communication changes.
* Maintain communication repository and document version control.
* Liaise with stakeholders for clear and compliant communications.
* Ensure adherence to Compliance and Consumer Duty regulations.
* Review and improve document change processes.
* Facilitate effective stakeholder communication and reporting.
You will have:
* Experience in communication or documentation change management, preferably in financial services.
* Understanding regulatory compliance and Consumer Duty, Treating Customer Fairly regulatory knowledge
* Proficiency in Excel and document management systems.
* Ability to work independently and in cross-functional teams.
* Problem-solving mindset and attention to detail.
Join us and make an impact in creating clear and compliant customer communications!
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