Job Overview
Location: Birmingham Office, Hybrid Working option available, rotational shift pattern between 8am - 8pm Monday to Friday.
Responsibilities
- Perform due diligence reviews across high-risk sectors including Cryptocurrency, Gambling, Marketplaces, Money Transmission, and Payment Facilitators.
- Drive strategic partnerships to accelerate growth and mitigate risk across the Enterprise portfolio.
- Manage relationships with business leaders, legal, compliance and external merchants.
- Collaborate with 2nd line Compliance, Risk and Legal to ensure regulatory adherence while managing operational impact for tactical and strategic initiatives.
- Identify complexities in high-risk models and ensure the right skills, tools and analytical methods are used for onboarding.
- Support the development of compliance and risk frameworks to enhance operational efficiency, including the creation of practical controls and standard operating procedures (SOPs).
- Collaborate with commercial teams to identify and assess operational challenges related to Merchant growth, monitoring and reporting.
- Balance commercial objectives while maintaining operational adherence.
- Support and implement key initiatives across impacted Operational business units.
- Develop and maintain an open and positive relationship with internal and external stakeholders.
- Attend and contribute to relevant meetings focused on risk and compliance to represent and understand the operational impact for strategic initiatives.
- Keep up with global regulatory changes to better understand operational risks.
Qualifications
- Minimum 3 years’ experience in compliance or risk management.
- Demonstrable understanding of legal and regulatory requirements pertaining to customer due diligence, Wolfsberg industry standards and card network rules.
- Experience in the payments industry.
- Knowledge of high-risk vertical regulations such as gambling, payment facilitators, cryptocurrency and money transmission.
- Strong practical understanding of a rigorous control environment.
- Strategic thinker with the ability to identify, mitigate and communicate risks and issues that could impact the organisation and the customer experience.
- Ability to build a positive culture of continuous improvement and learning, encouraging professional development opportunities and knowledge sharing initiatives.
- Ability to maintain strong relationships with stakeholders at all levels of the organisation, ensuring effective communication and alignment.
- Highly analytical and strong problem‑solving skills, with the ability to interpret complex data and make informed decisions.
