Salary: £25,000 - 30,000 per year Requirements: Experience in an IT support or Helpdesk environment Knowledge of Windows, macOS, networking basics, and Microsoft Office Experience resolving common hardware and basic software issues Clear communicator with technical and non-technical users Strong problem-solving skills and customer-focused mindset Team player, organised, and able to manage multiple tasks Motivated to learn and grow technically Responsibilities: Provide IT support to end users via phone, email, remote tools, and in person Install, configure, and maintain desktops, laptops, mobile devices, and peripherals Diagnose and resolve hardware, software, OS, application, and connectivity issues Monitor and troubleshoot LAN/WAN and Wi-Fi Escalate complex issues and contribute to continuous IT improvements Technologies: Hardware Support LAN macOS Mobile Windows More: We are a growing organisation based in Coventry, seeking an IT Support Technician to join our expanding IT team. This is a fantastic opportunity for someone who enjoys helping others and has a passion for technology. We foster a supportive environment where you can build your skills and grow in your career. If youre looking to take the next step in your IT journey with a welcoming and dynamic team, wed love to hear from you. last updated 18 week of 2026