Job Title: Credit Controller
Location: Redditch
Contract Type: 12-Month Fixed Term (Maternity Cover)
About the Opportunity
Are you a driven Credit Controller ready to take charge and make your mark in a fast-moving, high-energy environment? If you thrive on turning challenges into opportunities and love working collaboratively to drive results, this is your chance to shine.
Join a thriving business with a reputation for excellence and blue-chip clients where YOU will be the heartbeat of the credit control function — owning the process, influencing cash flow, and building strong, lasting relationships with customers and teams alike.
What You'll Be Doing
* Managing a high-volume debtor ledger, focusing on aged debt reduction and cash collection
* Building strong working relationships with customers and internal teams (Sales, Customer Service, Finance)
* Acting as a business partner to operational teams-offering insights into customer behaviour and payment trends
* Investigating and resolving payment issues or disputes professionally and efficiently
* Monitoring customer credit performance and proactively addressing risks
* Documenting and ensuring compliance with credit policies, while identifying opportunities for improvement
* Preparing detailed weekly and monthly reports on debt performance and risk areas
* Working with self-bill customer accounts (experience preferred)
What You'll Bring
* Previous experience in a Credit Control role
* A proven track record in reducing debtor days and improving cash flow
* Strong communication and negotiation skills with a commercial, solutions-focused mindset
* High attention to detail and ability to thrive under pressure
* Advanced Excel skills (pivot tables, lookups, reporting)
* Comfortable using ERP systems (SAP, Oracle, Efacs or similar)
* Resilient, confident, and highly organised with a proactive attitude
Why Apply?
* Join a respected and growing organisation with a supportive finance team
* Be part of a business that values collaboration, ownership, and continuous improvement
* Make a visible difference in a role where your input truly matters
Interested in joining a company where your skills will be recognised and your voice heard? Apply now to make your mark.
Lauren watts
Accountancy & Finance Recruitment Consultant
M: 07350 435445 T: 01527 749923
E: lwatts@weareworkforce.co.uk
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