Overview
Medical Secretary - Band 3 Substantive (21 hours per week). We are looking for a reliable and enthusiastic individual with excellent organisational and administrative skills to provide an efficient secretarial service to the Neurology Department at Southmead Hospital.
Thank you for your interest in this vacancy. We highly recommend reading our Tips on how to apply page to understand how applications are scored and shortlisted by our Recruiting Managers. Please note that if you apply for a position with North Bristol NHS Trust, you may be contacted via TRAC or via email, including invites for job interviews. Regularly check your TRAC Account and email folders (including junk/spam). Adverts may close as soon as sufficient applications are received, so apply promptly.
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Main duties
The post holder must have extremely good computer and communication skills, be a team player, and have the ability to use their own initiative. The department is very busy, so the ability to work under pressure and prioritise changing workloads is essential.
Working for our organisation: This role supports the Neurology team within the Neurological and Musculoskeletal Sciences Division (NMSK). You will work within a team to provide secretarial and administrative support and liaise with all staff within the NMSK department to ensure the smooth running of the service, meeting deadlines, and handling daily queries including telephone management and cross-cover for annual leave and sickness absence.
Detailed Job Description and Main Responsibilities
* Responsible for processing clinic letters, test result letters, general correspondence, and other tasks required by the department
* Receive, sort and prioritise daily correspondence
* Monitor waiting lists proactively
* Contribute to the review of administrative and clerical functions within the department and make recommendations to enhance the service provision for all users of the department
* Photocopying/filing and other administrative duties to ensure the efficient running of the office
* Prioritise sometimes conflicting department requirements, independently of, or with consultants and other secretarial support to meet deadlines – i.e. 5 day turnaround for clinics
* Organise meetings, including the booking of rooms as necessary, for the clinicians and their teams
* Act as a contact point, liaising with patients, medical and nursing staff and other external agencies, handling queries competently and professionally with regard to Data Protection
* Provide secretarial cover and undertake general office duties within the department
* Deal effectively with incoming mail for clinicians
* Such other reasonable duties appropriate to a Band 3
Person specification
Experience
* Previous secretarial/administrative experience
Desirable criteria
* Previous NHS administrative experience
Qualification
* Excellent IT skills
Skills
* Enjoy team working
* Excellent telephone and communication skills
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that your application has been unsuccessful.
Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.
If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.
North Bristol NHS Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The successful applicant(s) will normally commence at the minimum of the scale unless they have prior NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we value diverse and inclusive environments that lead to better teamwork and patient care. We are committed to equality of opportunity and inclusivity, and encourage applications from candidates who are underrepresented in NBT’s workforce at Band 8a and above, including people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
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