An established and fast-growing global Travel Management Company is seeking an experienced Senior Travel Executive to join their London-based corporate team. The ideal candidate will have a passion for delivering exceptional service and a proven track record of managing complex and VIP-level travel arrangements.
You'll be responsible for end-to-end travel planning, ensuring seamless experiences for high-profile corporate clients. Your role will require attention to detail, a strong knowledge of GDS systems (Galileo preferred), and the ability to handle travel logistics efficiently and professionally.
Key Responsibilities
* Manage complex travel bookings across air, rail, hotel, and ancillary services
* Deliver a premium service experience to VIP and executive-level clients
* Issue tickets, process reissues, and handle fare adjustments
* Resolve client issues promptly with a service-first mindset
* Ensure compliance with internal standards and client SLAs
* Maintain accurate records and booking documentation
* Support vendor negotiations and cost-saving initiatives
* Handle accounting queries and reconciliation tasks
* Mentor junior colleagues and support team development
* Adhere to data security and regulatory compliance (incl. PCI)
About You
Experience & Skills:
1. 3+ years ...