* Before submitting your application, you should read our to understand how Bupa will use, store and share your information.* For Australia or New Zealand candidates - Before submitting your application, you should read our to understand how Bupa will use, store and share your information.**Location:** *Home and site based – travel to Bupa sites will be required* **Contract:** Permanent, Full-time (37.5 hours) – Flexible options available **Salary:** Competitive salary (depending on experience) + excellent benefits **Closing Date:** Thursday, 7th May 2026* Provide senior clinical leadership across Bupa Health Clinics’ Mental Health services, working closely with the Clinical Head of Mental Health and Medical Director.* Deliver high standards of clinical governance, quality improvement, education and service development.* Deputise for the Clinical Head of Mental Health when required.* Act as a trusted clinical voice, leading by example and fostering a positive culture aligned to Bupa values.* Translate strategic objectives into operational delivery for frontline clinical teams.* Provide clinical leadership and support to Mental Health clinicians, practitioners and the Lead Therapist team (dotted‐line management).* Deliver clinical supervision, one‐to‐one leadership support, and pastoral guidance.* Develop sustainable CPD, education and career development pathways.* Support recruitment, workforce planning, engagement initiatives and Pulse survey action planning.* Oversee management of serious complaints and monitor customer feedback and experience trends.* Drive service improvements through data analysis, deep‐dives and targeted action plans.* Embed a culture of Connected Care and high customer service standards.* Proven clinical leadership and relationship management experience* Strong background in clinical governance, including quality standards, audit, risk management, incidents and complaints handling* Excellent communication and interpersonal skills, with the ability to influence, motivate and negotiate effectively* Credible and persuasive clinical authority with strong decision‐making capability* Highly developed analytical, planning, prioritisation and organisational skills* Confident team leader who works collaboratively and performs well in fast‐paced environments* Agile and adaptable, with resilience during periods of growth and strategic change* Commercially and operationally aware, able to balance clinical excellence with business needs* Solution‐focused, proactive and driven, with strong personal and professional integrity* IT proficient, with the ability to use data and digital tools to improve quality and performance* Sound understanding of national clinical and regulatory guidance, with the ability to research and apply evidence‐based practice to improve outcomes* 25 days’ holiday (increasing with service) + option to buy/sell* 3 paid volunteering days* Enhanced pension & life insurance* Annual performance‐based bonus* Bupa health insurance* Discounted dental cover* Digital GP access* Emotional and family wellbeing support* Financial wellbeing resources* Support for carers
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