Operations Administrative Assistant- 9 month maternity cover II Welwyn Garden City II Hybrid 2 days in the office About Us We are Ocado Technology and we empower global grocery retailers with cutting-edge cloud, robotics, AI, and IoT. Our Ocado Smart Platform (OSP) powers highly automated Customer Fulfilment Centres (CFCs), enabling efficient, single-pick online grocery delivery About The Role The role of the Operations Administrative Assistant is to deliver an efficient service within the Technology Centres UK. Technology Centres UK is focused on providing Infrastructure and services that are supported, stable, and streamlined to enable Ocado technology employees and teams to work in a clear, controlled, and cost-effective manner whilst maintaining high levels of safety. This role’s primary objective is to work across Ocado Technology UK to ensure that the best value, as well as on-time delivery ( performance ), is achieved for all products and services. Accountable What you will be doing Working with people across Ocado Technology to deliver a high standard of service when it comes to Technology Centres UK Responsible Maintain the Safety Management System Technology Centres UK Procurement Own and maintain the PPE ordering and distribution process Support Executive Sponsors, Business Owners, and Technical Leads in fulfilling their roles Monitor Jira boards for new tickets and ticket maintenance Support Logistics operations Team Expenses Minute taking on the Centre and Safety Steering Committee meetings Identify ways to fulfil the organisation’s needs effectively and efficiently while reducing risk, controlling cost, and achieving high compliance standards Collaborate with stakeholders to influence improvements in their processes Improve the end-to-end processes as necessary to eliminate the root causes of waste Demonstrable experience in managing priorities in a fast-paced environment. Continuous Improvement mindset - always looking to simplify ways of working. Any other reasonable administrative task Minimum Knowledge, Skills and Experience Positive and forward-thinking Ability to implement change in processes Good communication skills, both written and verbal Flexibility in working hours according to business requirements. Preferred (in Addition To Minimum) Previous work experience in administration Knowledge of Ocado Technology Behavioural Competencies Craftsmanship – demonstrates breadth and depth of knowledge and skill; upholds quality and continuous improvement; can adapt the ideas of others; displays high levels of initiative. Trust – demonstrates high levels of trust between individuals and teams; espouses respect, openness, honesty, and knowledge sharing. Collaboration – works well with others and actively contributes towards team/department/division objectives to enable high performance of own and fellow teams; displays generosity to help others succeed at own expense. Autonomy – accepts ownership of what they do; relishes empowerment to drive innovation; takes accountability and responsibility for their actions. Learn Fast – the ability to learn fast through experimentation; understand that falling is acceptable; recognise the importance of learning from failure quickly, without attributing blame. Leadership – proven ability to inspire, motivate, and empower others; able to make tough decisions, handle difficult situations, and face major challenges with positivity, confidence, and pragmatism; adept communicator. Health & Safety – work by site-specific H&S rules What We Offer You Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. 30 days ‘working from anywhere in the world’ policy Wellbeing support through dedicated apps and an Employee Assistance Programme 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase) Pension scheme (various options available including employer contribution matching up to 7%) Generous Private Medical Insurance (within the first month of joining!) Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) 22 weeks paid maternity/primary parent leave and 6 weeks paid paternity leave (once relevant service requirements complete) Train Ticket loan (interest-free) Cycle to Work Scheme Free shuttle bus to and from Hatfield Train Station to the Hatfield offices Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices Opportunity to participate in Sharesave and Buy as You Earn share schemes 15% discount on Ocado.com and free delivery for all employees (within the first month of joining! Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.