Overview
The payroll team is looking for an enthusiastic, self-motivated individual with proven experience in payroll processing and strong numerical skills to join us as a Payroll Advisor. This role offers the opportunity to work with multiple pay frequencies, a range of terms and conditions, and pension schemes. The Payroll Advisor reports to the HRIS and Payroll Manager and will support the Payroll Team to provide excellent payroll services to multiple organisations including Ipswich Borough Council, its companies and a variety of charitable organisations within the Borough.
Responsibilities
* Monthly and quarterly provision of analytics including pensions returns
* Preparation of payroll data on a weekly and monthly basis
* All types of absence processing
* Customer support with the HR Information System and general payroll queries
Requirements / Qualifications
* Ability to work with a high level of accuracy and attention to detail
* Excellent communication and customer service skills, especially over the phone
* Organised, proactive and a team player able to undertake work with accuracy and attention to detail
* Practical and theoretical knowledge and experience of payroll data processing and handling
* Preferably CIPP qualified or hold CIPP membership
Work Environment and Benefits
The hours are 37 per week, Monday to Friday, on a hybrid basis with a base at Grafton House. The successful candidate will attend the office two days per week (Monday and Friday) with the remainder of the week working from home. Benefits include a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, personal and professional development opportunities, flexible working, hybrid working opportunities, and an Employee Assistance Programme.
How to Apply
For more information about this role please contact Fi Thomson via email fiona.thomson@ipswich.gov.uk. If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place. Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification
Closing Date: 12am Thursday 16 October 2025
Interview Date: Friday 25 October 2025
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and/or to close the opportunity to applicants once we receive sufficient applications. Please note CVs are not accepted.
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