Social network you want to login/join with:
Business Consultant - Market Experience Ireland, Hemel Hempstead
Client:
Itineris
Location:
Hemel Hempstead, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
1
Posted:
31.05.2025
Expiry Date:
15.07.2025
Job Description:
There’s a saying at Itineris: "Together goes a long way." We live by that. Whether translating customer needs into software, selling, coding, or maintaining operations, our mission is to grow and deliver innovative software that empowers energy and water utilities to better engage with their customers.
Function:
The Business Consultant will work with customers and project teams to ensure the successful deployment of the UMAX solution, focusing on managing customer needs from a business and market regulations perspective. The role involves providing business and market guidance, supporting mediation decisions, and focusing on Irish market experience, including ROI and NIE, with ERP implementation experience being a plus.
UMAX is our cloud-based software solution for water and energy utilities, built on Microsoft Dynamics 365.
As a Market Experienced Business Consultant, you will:
* Serve as the link between Business and IT as a business-focused analyst.
* Manage customer expectations and support functional teams to translate business needs into requirements.
* Attend workshops and meetings onsite with clients.
* Provide feedback to product development, sales, and marketing teams.
* Contribute to the evolution of the UMAX solution for market readiness.
* Develop strong relationships with clients, sales, pre-sales, product, and project teams.
* Participate in project meetings and identify risk areas proactively.
* Deliver high-quality consulting services to clients.
* Upskill with industry best practices and deepen knowledge of the Irish energy market.
What you bring:
* Strong analytical skills, with a master's degree or equivalent experience.
* Deep knowledge of the Irish energy market.
* Over 5 years of experience as a Business/Functional Consultant in large ERP/CRM projects.
* Expertise in business requirements gathering and understanding customer processes.
* Skills in Business Process Management.
* Excellent English communication skills; Dutch is a plus.
* Willingness to travel as needed.
* Team player with problem-solving mentality.
* Hands-on, proactive, quality-driven, customer-oriented, adaptable.
What we offer:
* International growth environment with offices in Ghent, London, and Atlanta.
* Opportunities to work with future-ready utilities and develop utility expertise.
* Career development through educational programs and growth paths.
* Impactful entrepreneurial environment.
* Supportive work culture with breaks, wellbeing initiatives, and social activities.
* Flexible hybrid working options.
#J-18808-Ljbffr