Travel Branch Manager
Location: Chelmsford
Salary: £30,000-£35,000 per annum DOE
Contract: Full-time, Permanent
Lead with purpose in the heart of Chelmsford's travel scene!
Are you an experienced travel professional with a passion for people, performance, and outstanding customer service We're looking for a Travel Branch Manager to lead our Chelmsford branch - part of Chelmsford Star Co-operative Society's trusted and community-focused travel network.
This is your opportunity to take full ownership of branch performance, motivate a small team of travel consultants, and deliver tailored travel experiences to our loyal client base. With a strong focus on service, strategy, and sales growth, you'll help shape the future of independent travel in Essex.
What You'll Be Doing:
Branch Leadership & Team Development
Lead, support and inspire a team of travel consultants to exceed sales targets and deliver exceptional service.
Conduct regular performance reviews and coaching to support professional development.
Sales & Business Growth
Implement effective sales strategies to increase branch revenue and grow the customer base.
Monitor travel market trends and competitor activity to drive innovation and commercial success.
Develop strong supplier relationships to maximise product access and efficiency.
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