Duty Manager | 5 days out of 7 High Wycombe Contract: Full Time, Permanent Salary: £31,000 Hours: 40h per week A private girls' boarding and day school in High Wycombe, Buckinghamshire for students aged 11-18. Catering for about 1050 students and teachers daily, we offer a core feeding of Breakfast, lunch and supper. Am and PM snacks, 3 feeding locations for breakfast and supper. There is also lots of hospitality provision at this location. This is a 7 day operation so shift patterns would be 5 over 7 days. This location benefits from free parking on site. Knowledge / competencies To oversee services in all dining areas and hospitality, be responsible for the day to day including supervising the team e.g. staff level, plan who will do what To assess employee performance and recognise training needs and potential as appropriate. To monitor the work of the team and assist with development plans. To hold team meetings on a regular basis to communicate targets, standards required and company and client information e.g., trainings Tuesday. To work in conjunction with the General Manager and Executive Chef to achieve and maintain the food cost in accordance with the budget. To develop and evolve the dining services at location, ensuring regular adjustments and improvements are both recommended and implemented e.g., wastage board etc. To always ensure compliance with the company’s policy on safer recruitment and safeguarding children and young adults whilst at work. Check the staff and plan the service e.g. who is doing what in each area Check emails, duty phone, hospitality sheet makes necessary updates and plan of service/deliver. Printing menu and display, check with the chef regarding any changing. Unsure all the allergies are written on the glass double check the spelling and counters display. Check if the weekly menu is on portal and display in MSDR. Collect and check all necessary documents e.g. cleaning schedule etc. Check the blue runner on daily basis make necessary changing and inform all departments. Benefits • Wider wallet scheme (discounts at major retailers, restaurants, gyms etc). • Free meals on duty • Volunteers leave – up to one day per year. • Enhanced maternity, paternity and adoptive leave. • Cycle to work scheme. • Recommend a friend bonus. • Unrivalled individual training and development. • Well established apprenticeship programme. • Team & company social events. • Employee assistance programme. • Workplace pension. • Excellent career progression within a leading independent contract caterer. About us Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success. Disclaimer All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared. Diversity and Inclusion at Thomas Franks We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.