Job Description
Brook Street Recruitment is working with our Belfast client who is currently recruiting for a new permanent Insurance Claims Handler
Responsibilities
* Negotiate Commercial Insurance Claims - motor, property, liability
* Meet the agreed standards of service, volumes and performance levels, in line with KPIs.
* Efficient processing of claims
* Provide input and advice to clients on claims progress, manage expectations and support their needs.
* Escalate claims to Account Executives and/or Senior Management in accordance with agreed referral triggers.
* Identify policy issues around policy cover and application and escalate issues as required, including potential Business E&O`s.
* Set up first advice and managing subsequent interactions with clients and insurers
* Assist with the audit of client`s claims statistics and provision of summary reports and Analysis.
Criteria
* Experience of insurance claims handling
* A general working knowledge of the relevant classes of Commercial Insurance business.
* Competent in Microsoft Office.
Salary will be depending on experience