Vehicle Technician
Department: Aftersales / Workshop
Reports To: Workshop Controller / Service Manager
Role Purpose
The Vehicle Technician is responsible for carrying out servicing, maintenance, diagnostics, and repairs to a high standard, ensuring vehicles are safe, reliable, and returned to customers in line with manufacturer and dealership standards.
Key Duties & Responsibilities
Vehicle Maintenance & Repair
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Carry out servicing, maintenance, and repair work on vehicles
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Diagnose mechanical and electrical faults
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Complete repairs accurately and efficiently to manufacturer standards
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Road test vehicles where required
Diagnostics & Fault Finding
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Use diagnostic equipment to identify faults
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Carry out repairs on engines, transmissions, brakes, suspension, steering, and electrical systems
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Rectify faults right first time to minimise repeat work
Workshop Performance
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Work to efficiency and productivity targets
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Accurately complete job cards and service documentation
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Support workshop workflow and productivity
Quality, Compliance & Safety
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Ensure all work complies with manufacturer standards and warranty requirements
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Follow health & safety procedures and workshop policies
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Maintain a clean, safe, and organised working environment
Customer Support
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Provide clear and accurate technical information to Service Advisors
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Support high levels of customer satisfaction
Skills, Knowledge & Experience
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Qualified Motor Vehicle Technician (NVQ Level 2 or 3 / City & Guilds)
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Previous experience in a dealership or independent workshop
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Good mechanical and electrical knowledge
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Experience using diagnostic equipment
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Full UK driving licence
Personal Attributes
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Reliable and professional
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Quality-focused with strong attention to detail
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Able to work independently and as part of a team
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Proactive and motivated