Sales Associate, New Bond Street (Permanent Full-Time) HOW WILL YOU MAKE AN IMPACT? As an Ambassador for Cartier, you will ensure a unique client experience before, during and after a sale, proactively develop your client portfolio and support with daily boutique operations. Key responsabilties: Sales Achievements · Ensure a unique and exceptional client experience · Master perfectly the selling ceremony · Adapt according to client needs and motivations · Transmit the passion and values of the Maison · Act as the privileged contact for the client for After Sales · Meet individual and boutique targets, both quantitative and qualitative · Develop High End sales Client Relationship & Portfolio Development · Cultivate strong client relationships and develops client loyalty · Develop efficiently the client portfolio · Proactively plan targeted CRM actions · Participate to client events and acts as an Ambassador of the Maison Boutique Operations · Respect all brand and boutique policies and procedures · Participate in inventories · Support the set up and breakdowns at opening and closing of the boutique · Participate in the implementation of Visual Merchandising guidelines · Assist with special projects when requested · Undertake administrative and sales warden duties HOW WILL YOU EXPERIENCE SUCCESS WITH US? · A proven track record of successful achievement within a luxury retail environment · A sales orientated target driven background · Experienced with high end sales and audiences · Excellent customer service credentials · Experience of dealing effectively with different nationalities and cultural backgrounds · Fluent in English and Chinese · IT literate · A strong communicator · Result and action oriented with strong entrepreneurial mind-set · Team-player with empathy and strong interpersonal skill HOW DO WE KEEP YOU SMILING? As a significant member of the Cartier community, you are also part of a much bigger family at Richemont. We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development. YOUR JOURNEY WITH US: We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: 1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call 2nd Stage – Interview with the Deputy Boutique Manager 3rd Stage – Interview with the Boutique Manager 4th Stage – Interview with the High Jewellery Director LEARN MORE ABOUT LIFE AT RICHEMONT BELOW: https://www.linkedin.com/company/richemont/ https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg https://www.youtube.com/@cartier