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Our passion is health and wellbeing, and we know our therapists are at the heart of that vision. We proudly offer exceptional training journeys for all our therapists, with in-house trainers dedicated to helping you reach your full potential and progress with us.
As a Senior Spa Therapist, you will be passionate and friendly, providing first-class service and delivering the highest standards of therapeutic, holistic, and wellbeing treatments. You will be confident in performing facials, massages, and nail treatments.
Like us, you will have a passion for wellbeing, driven by a desire to exceed guests’ expectations.
We offer state-of-the-art facilities within our resorts and hotels, featuring modern and stylish spas.
Some duties and responsibilities include:
* Carrying out all spa treatments to required standards, ensuring treatment times are adhered to.
* Following Champneys protocols and training programmes to offer the best service to guests.
* Having thorough knowledge of the Club & Spa and Hotel facilities, advising customers accordingly.
* Maintaining your working areas, ensuring equipment is operational and clean, and reporting defects to maintenance.
* Adhering to Health and Safety regulations by using safe work practices.
* Attending training courses necessary for your therapist grade to offer all treatments expected of a senior therapist.
* Liaising positively with managers and receptionists regarding scheduled treatments and any changes, including shift adjustments.
* Staying updated on product ranges and new treatments.
* Providing professional advice through talks, demonstrations, spa tours, and promotional events to promote treatments.
* Delivering exceptional client care to ensure an unforgettable treatment experience.
* Maximizing revenue opportunities and seeking support or training when needed.
* Recommending suitable homecare products for ongoing results.
* Mentoring junior therapists by sharing knowledge and experience.
* Offering skin consultations and full home care prescriptions to premium guests.
* Weekend work is on a rota basis.
Being part of our iconic wellbeing brand, you can expect benefits that align with our vision to make you feel happier and healthier inside and out. Benefits include:
* Health, Wellness, and Wellbeing incentives
* Digital fitness programmes
* Nutrition guides and recipes
* Self-guided meditation
* Champneys experiences, such as overnight stays or ultimate spa days
* An app for schedules, timesheets, leave, and important updates
* In-house social media connecting our Champneys Family
* Employee Assistance Programme offering counselling, legal advice, shopping discounts, and financial support
* Motivating colleague events
* Discounted stays for staff, friends, and family
* Complimentary Spa Day after probation
* 50% discount on Champneys products
* Discounts on partner brands Elemis and Clarins
* Discounted health club memberships
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