Job Description
Your new company
This role is 40 hours a week within the customer service team of a logistics company in West Hull. Shifts can start as early as 7am and include weekend work, so you MUST be able to commit to weekend work.Your new role
In this role, you play a key role in providing exceptional customer service to a loyal customer base, maintaining and building on those relationships. Working alongside the transport planning team, you will be the first point of contact for customers booking in orders, liaising on timescales and updating on the status of their deliveries. You will be able to identify any potential issues with orders and support the wider team in securing cost-effective solutions.This role is heavily email and database-focused, so you must be a strong-written communicator and have a high attention to detail.
What you'll need to succeed
* Experience of working within logistics would be beneficial, although full training will be given.
* You must have a proven track record of working within customer service.
* Excellent communicator with a strong attention to detail.
* Team player and able to collaborate to prioritise workloads.
* Weekend work is required
* Must be able to reliably commute to site for early start times
* What you'll get in return
Opportunities for career development and training
4-day working week
Be part of a strong collaborative culture Free on-site parking
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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