A leading communications service provider in Leicester is searching for a dedicated IT Support Technician to manage internal and external client support, ensure effective configuration and maintenance of IT systems, and handle incident management. The ideal candidate will have proven experience in IT support, particularly in handling 1st and 2nd line issues, and should be comfortable working with Windows AD and Helpdesk systems. As part of the role, you will contribute to enhancing operational efficiency while adhering to best practices in IT service delivery.
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