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Hubspot technical specialist

Birchwood
21D Clinical Limited
Technical specialist
£45,000 - £55,000 a year
Posted: 31 March
Offer description

*HubSpot Technical Specialist** Location: Birchwood, Warrington* Working Pattern: Full-time, office-based (5 days per week, Monday-Friday)* Salary: £45,000 - £55,000 depending on experience.*Role Overview** We are looking for a HubSpot Technical Specialist with a strong mix of CRM technical expertise and marketing automation experience to manage, optimise, and scale our HubSpot platform.* This role is hands-on and operational. You will be responsible for configuring HubSpot, building workflows, integrating systems, and ensuring the CRM supports both internal teams and customer journeys effectively.* You will work in a fast-paced environment, taking ownership of HubSpot’s technical setup and ensuring workflows, automations, and integrations perform reliably and support the needs of our users and customers.*Key Responsibilities** Own the technical setup, configuration, and optimisation of the HubSpot platform.* Design, implement, and maintain workflows, automation sequences, and lifecycle processes.* Build and manage custom properties, pipelines, reports, and dashboards.* Ensure data quality, governance, and CRM hygiene across the platform.* Configure and optimise lead capture, nurturing, segmentation, and scoring workflows.* Support marketing and sales teams by building automation that improves conversion and engagement.* Implement and maintain campaign tracking and attribution structures.* Implement and maintain HubSpot integrations with other systems.* Manage data imports, exports, syncing, and deduplication processes.* Monitor workflow performance and troubleshoot issues quickly.* Work closely with marketing, sales, and operations teams to translate business needs into technical solutions.*Hands-on Technical Ownership** This is a hands-on technical role, not a coordination or strategy-only position.* The successful candidate will personally build, configure, test, and maintain workflows, integrations, and CRM structures within HubSpot.*Required Experience** Minimum 3 years experience working with CRM systems (setup, configuration, workflows, automation).* Minimum 1 year hands-on technical experience with HubSpot.* Candidates should have personally built and maintained complex HubSpot workflows and CRM automation, not just managed campaigns or used HubSpot as a marketing user.* Experience implementing or managing system integrations.* Comfortable troubleshooting technical CRM issues.*Key Skills** Strong HubSpot technical configuration skills.* Marketing automation and CRM workflow design.* Deep understanding of CRM data architecture and lifecycle management.* Experience implementing and managing API-based integrations.* Examples of integrations may include Aircall (VOIP), WhatsApp messaging, and PandaDoc or similar document platforms.* Strong understanding of data syncing, deduplication, and CRM data hygiene.* Ability to troubleshoot CRM workflow and integration issues.* Analytical mindset with strong problem-solving ability.*Personal Attributes** Comfortable working in a fast-moving, high-growth environment.* Highly accountable for results and system performance.* Able to take ownership of HubSpot as a core business platform.* Strong communication skills with both technical and non-technical teams.* Proactive and solutions-focused.*What Success Looks Like in the First 3 Months** Work closely with the CEO and operational management team to understand the company’s commercial model, customer journeys, and internal processes.* Develop a deep understanding of how different teams use HubSpot and how CRM workflows impact both users and customers.* Audit all existing workflows, automations, integrations, and CRM processes.* Optimise existing flows to improve efficiency, reliability, and user experience.* Engage with internal users to understand pain points and opportunities for improvement.* Establish structured change management processes for HubSpot updates and system improvements.* Introduce clear communication and documentation practices across the organisation when system changes occur.*Application Process*Shortlisted candidates will be asked to discuss or walk through examples such as:* A HubSpot workflow or automation system they have personally built.* A CRM integration they have implemented (for example Aircall, WhatsApp, PandaDoc or similar).* How they structured lifecycle stages, pipelines, and automation within HubSpot.* How they diagnosed and resolved a broken workflow or integration.* Candidates should be comfortable explaining the technical design decisions behind their HubSpot implementations.Job Types: Full-time, PermanentPay: £45,000.00-£55,000.00 per yearBenefits:* Company pension* Employee discount* Free parking* On-site parkingExperience:* working with CRM systems: 2 years (required)* hands-on technical experience with HubSpot: 1 year (required)Work Location: In person

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