Macildowie are actively seeking a Customer Executive to join a well established business based in Bingham, Nottingham. Our clients top priority is to deliver excellent customer service and this is an amazing opportunity to join a expanding, family ran business!
Reporting to: Customer Service Manager
Hours: Full-time (9:00am - 5:00pm, Monday to Friday)
Salary: £24,000 (+ bonus)
Package and Benefits
- Competitive Salary
- Free on-site gym access
- Vitality Health Insurance
- On-site parking
- 33 days holiday (inclusive of bank holidays)
The ideal candidate would be someone who has a previous background in Customer Service, ideally in the construction industry however this is not essential, personality is the main driving factor for success in this role, being able to build and maintain relationships. If you can demonstrate the above then we want to hear from you.
Key Responsibilities and Duties:
- Support daily customer service operations
- Process customer enquiries and orders efficiently
- Manage order bookings using the Warehouse Management System
- Coordinate with couriers for timely deliveries
- Resolve customer issues and collaborate across departments for improvement
Key Skills & Requirements
- Proficient in CISCO phone systems and G...