Practice Secretary / Administrator Devonshire House 30hours per week | Permanent | Competitive Salary About Us Devonshire House is a welcoming, patient-focused practice committed to delivering high-quality care and exceptional service. We take pride in providing a professional, supportive environment for both our patients and our team. As our practice continues to grow, we are looking for a highly organised and proactive Practice Secretary/Administrator to join us. The Role This is a key administrative position supporting the smooth and efficient running of the practice. You will be the first point of contact for patients, visitors, and external partners, ensuring all enquiries are handled promptly and professionally. Key Responsibilities Provide comprehensive secretarial and administrative support to the practice team Manage incoming calls, emails, and patient enquiries with a calm and friendly approach Prepare, process, and file confidential documents accurately Maintain appointment schedules and assist with diary management Coordinate correspondence, referrals, and reports Ensure records and systems are kept up to date Support the day-to-day administrative functions essential to the practice’s operations About You We are looking for someone who is organised, reliable, and confident working in a fast-paced professional environment. You will bring: Strong administrative or secretarial experience (ideally in a healthcare, dental, or professional office setting) Excellent written and verbal communication skills Exceptional attention to detail and accuracy A warm, professional manner with patients and colleagues alike Strong IT skills, including confident use of Microsoft Office and practice software (training can be provided) Ability to prioritise tasks and work independently as well as part of a team What We Offer A supportive, friendly working environment Opportunities for professional development Competitive salary based on experience Staff benefits and training opportunities Reasonable Adjustments: If you require any additional support or reasonable adjustments throughout the recruitment process, please contact the recruitment department at your earliest convenience at: recruitment@riverdalehealthcare.com. If you’re ready to apply, just hit the apply button and send your application to our Recruitment Team!