Salary: £32,000 - 72,000 per year Requirements: Engineering background in a technical or support role Strong problem-solving and troubleshooting skills Experience in customer-facing technical support Familiarity with automation and agricultural technologies Excellent communication skills, both verbal and written Ability to work independently and as part of a team Responsibilities: Provide technical support for our automation and agricultural technology products Troubleshoot and resolve customer issues in a timely manner Collaborate with engineering teams to improve product performance Document customer interactions and solutions in our support database Assist in training customers on product usage and best practices Participate in team meetings to share insights and improvements Technologies: Support More: We are a forward-thinking company located in Ellesmere, committed to advancing automation and agricultural technologies. We offer a competitive salary of up to £42,000 along with an excellent benefits package, including an employee healthcare scheme, training and development opportunities, and a hybrid working model following probation. Join our dynamic team where your engineering expertise will make a significant impact. last updated 19 week of 2026