You, the Customer Service Representative will play a crucial role in managing customer interactions, providing efficient solutions, and ensuring a seamless experience. This position in the industrial/manufacturing sector requires a proactive individual with excellent communication skills. Client Details This is an opportunity for you to join a small-sized organisation as a French Speaking Customer Service Representative operating in the industrial/manufacturing sector. The company prides itself on delivering high-quality products and services while maintaining a strong focus on customer satisfaction and operational efficiency. Description Respond promptly to customer inquiries via phone, email, and other communication channels. Process customer orders accurately and ensure timely delivery coordination. Maintain detailed records of customer interactions and transactions in the system. Collaborate with internal departments to resolve customer issues effectively. Provide product information and guidance to customers as needed. Monitor customer feedback and escalate concerns to the appropriate teams. Support the team in achieving customer satisfaction and retention goals. Contribute to the continuous improvement of customer service processes.Profile A successful French Speaking Customer Service Representative should have: A background in customer service, preferably within the industrial or manufacturing sectors. Strong problem...