Benefits Advisor Job Description: We're looking for a dedicated Benefits Advisor to join our dynamic Benefits and Compensation Advisory team. In this pivotal role, you'll specialise in benefits advisory across the United Kingdom, Ireland, and Africa (UKIA), as well as the Asia-Pacific (APAC) region. You will play a vital part in delivering an outstanding employee experience through effective benefits administration and strategic advisory support. This role will work in the Newcastle office 3 days a week and 2 from home. What You'll Be Doing - Act as a subject matter expert for regional benefits in UKIA and APAC, ensuring compliance, consistency, and high-quality support. - Provide responsive, expert guidance to colleagues and managers, addressing benefits-related queries with accuracy and empathy. - Maintain strong relationships with internal stakeholders, especially the Centre of Expertise (CoE), to align with global strategies and local needs. - Support efforts to standardise processes, streamline operations, and improve efficiency across all benefits-related services. - Collaborate with global Benefits Partners to stay informed on all activities within your remit and support local and global initiatives. - You'll record, and document colleague interactions via internal Service Now ticketing system and ensure responses are consistent and aligned to internal policy and Key Responsibilities: Key skills and experience - Proven experience working within a people function, demonstrating a strong understanding of employee needs and organisational dynamics. - Knowledge of reward and benefits principles, with the ability to apply this expertise effectively. - Prior experience using Darwin (or similar HR/payroll systems) is highly desirable. - Be empathetic, with the confidence to navigate sensitive or challenging conversations with colleagues. - Exceptional stakeholder management skills, including the ability to build and maintain positive relationships with both internal teams and external vendors. Your benefits (Only Applicable for UK Based Roles) Benefits video -https://youtu.be/TCMtTYUUiuU - Comprehensive health, dental and vision coverage - Work away scheme for up to 10 weeks a year - On-going training and professional development - Paid 5 days yearly to volunteer through our Sage Foundation - Flexible work patterns and hybrid working LI-CF1 Function: People Country: United Kingdom Office Location: Newcastle Work Place type: Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage:sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture:youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out atcareers@sage.com. Learn more about DEI at Sage:sage.com/en-gb/company/careers/diversity-equity-and-inclusion/ Equal Employment Opportunity (EEO) Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.