Senior Payroll Assistant
Location: Central Norwich. Hybrid working.
A Senior Payroll Assistant opportunity has arisen with a professional organisation to join their busy payroll function. If you're confident running high-volume, multi-frequency payrolls and enjoy being a trusted point of contact for clients and colleagues, this role offers plenty of scope to grow. You will take ownership of a varied portfolio, handle complex queries, and play a key role in maintaining accuracy, compliance, and great service across the payroll team. This is a supportive environment where development is encouraged, and flexible working is part of the culture.
The Role
* Managing a portfolio of complex client payrolls across multiple frequencies
* Running payrolls end-to-end, including all submissions, deadlines, and HMRC liaison
* Reviewing payrolls for accuracy and challenging discrepancies where needed
* Acting as the day-to-day contact for your client base, resolving queries promptly
* Building strong working relationships and understanding client needs
* Working independently while contributing to a collaborative team culture
* Organising workload effectively, especially during peak periods
* Supporting team development and sharing knowledge
* Keeping payroll knowledge up to date through regular technical reading
* Staying ahead of legislative changes and spotting opportunities for improvement
About You
* Strong experience in high-volume payroll
* Confident communicator who enjoys supporting colleagues and clients
* Organised, deadline-driven, and comfortable managing your own portfolio
* Solid understanding of payroll legislation, calculations, and compliance
* Curious, proactive, and keen to continue developing your expertise
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