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Our client
An innovative business with a good reputation
The role
This role is accountable for Carrier Growth & Partnerships, opening new opportunities with parcel networks, depots and fleets; securing capacity and expanding coverage across the UK. Responsibilities include driving Revenues and Service Performance and owning a combined target for revenue growth. You will be the client interface, acting as a liaison and working closely with carriers, depots, and customer sites to understand their pain points, creating win-win solutions that solve operational problems, and ensuring their needs are met throughout the delivery process. You will drive performance management to raise standards across our clients’ drivers and fleets through data, feedback, and strong relationships. You will ensure an excellent customer experience and drive contract retention and growth. You will track key metrics and use data to identify and implement service improvements, maintain awareness of market conditions and trends, and respond effectively to market changes. You may represent the company when required to major customers, partners and professional associations.
Ideal candidate
* Understanding of parcel networks, express logistics, 3PLs, or consultancy where you have solved carrier or capacity challenges.
* Good business acumen with the ability to analyse data, quantify the cost and impact of solutions, and identify opportunities for cost reduction and/or value creation.
* Strong Communication And Interaction Skills required.
* An eye for detail.
* A passionate and energetic individual.
* With an entrepreneurial builder mindset who thrives on creating new opportunities and propositions.
* Good at planning and organising with excellent communication skills.
* Tech savvy with knowledge of software solution platforms, APIs and commonly used IT infrastructure—specifically in logistics and carrier management.
* Understanding of the UK market; European knowledge is a bonus for future growth.
* Proven problem-solver with commercial acumen and relationship-building strength.
* You will be able to quickly translate complicated technical or logistics challenges into a practical project plan.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Strategic Management Services
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