Our client, a well-established and growing family-run business based in Peterborough, is seeking a skilled and versatile IT Support Analyst to join their dedicated team. This is a fantastic opportunity for someone looking to take on a hands‑on role within a supportive and progressive environment. This role is offered on a full time permanent basis, working Monday to Friday 8.45am - 5.15pm.
Key Responsibilities
* Installation and maintenance of computer hardware, software, and peripherals
* Troubleshooting and resolving networking issues
* Managing system updates, data backups, and restores
* Ensuring all computer hardware is operating efficiently
* Verifying correct software licensing across all systems
* Maintaining functionality and updates of company websites
* Supporting and contributing to IT‑related projects
Skills & Experience Required for IT Support Analyst
* Proven experience in a similar IT or Network Engineering role
* Strong troubleshooting skills and technical knowledge
* Ability to work independently as well as part of a team
* Excellent communication and problem‑solving abilities
Benefits Package
* Competitive salary of up to £35,000
* 31 days holiday (including public holidays)
* Pension contribution
* Free on‑site parking
* Employee rewards schemes
* Cash benefits linked to life cover
* Ongoing commitment to Learning and Development
* Attendance bonus
* Complimentary tea and coffee
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