Your new company You'll be working with a respected housing provider delivering intensive housing management services to vulnerable tenants across multiple regions. The organisation is committed to maintaining safe, secure, and well-managed accommodation while supporting tenants to sustain their tenancies and improve their quality of life. Your new role As a Housing Officer, you'll manage a patch of around 40-45 tenants across multiple units. You'll be home-based, typically out on visits 3-4 days per week and completing admin 1-2 days per week, unless emergencies arise. You'll have full autonomy to manage your own diary and visits. The role involves tenancy management, compliance coordination, property inspections, and liaison with contractors and care providers. You'll ensure properties are safe, well-maintained, and ready to let, while supporting tenants with housing-related issues and promoting positive community relationships. Responsibilities include: * Deliver intensive housing management services across your patch * Conduct regular room health & safety inspections * Manage voids, lettings, rent arrears, and tenancy breaches * Maintain property inventories and replenish items as needed * Facilitate access for contractors and monitor maintenance quality * Ensure compliance checks (e.g. gas, legionella) are completed on time * Monitor and review CCTV footage where appropriate * Prepare documentation for tena...