Customer relations administrator

Synergy Fire Engineering is seeking a confident, detail-oriented Customer Relations Administrator with proven administrative experience to join our busy and fast-paced team.

This role is ideal for an organised and proactive individual who thrives in a dynamic office environment, possesses a professional and friendly telephone manner, and is passionate about supporting efficient business operations and delivering excellent customer service.

Mon-Fri 8am – 4pm

As a key member of the team, you will play an important role in ensuring the smooth day-to-day running of our processes. Responsibilities will include assisting with report quality assurance, coordinating and managing complex scheduling requirements, maintaining accurate records, and providing comprehensive administrative support across the business.

The successful candidate will demonstrate excellent organisational skills, strong attention to detail, and the ability to manage multiple priorities while maintaining a high standard of accuracy and professionalism.

Key Responsibilities

• Provide general administrative support to the administration team and management
• Review and quality-check assessment reports and documentation for consistency and accuracy
• Manage busy staff schedules and customer appointments, ensuring effective diary coordination
• Handle incoming calls and enquiries with professionalism and con...