Trading in Ballymena for over a century, Fyfes now operate from 17 branches in Northern Ireland. We employ over 200 staff, of which more than 80 of whom have been with the company in excess of 10 years. Over the generations Fyfes has continuously improved the range of quality products it supplies. With great depth and range of stock available for delivery same day, five days a week, we've got the parts, consumables and equipment our customers need today. We are Northern Ireland's largest independent Motor Factor and a family business. Distributing across Northern Ireland's automotive aftermarket and fabrication sector, our reputation for our core value of customer service is recognised throughout our customer base The Position: We are currently recruiting for a full time, permanent Counter Sales Parts Advisor in our Ballymena Head Office Branch. Job Ref CPSA/HO/08/25 Hours You will work 40 Hours per week, working between the hours of 08:30 and 17:30 Monday to Friday. In addition you will be required to work each alternate Saturday between 09:00 and 13:00 Job Role: The purpose of the role will be to help maximise sales by establishing excellent relationships with existing and new customers to assist in the achievements of the branch sales and profit targets. The successful applicant will work as part of a team dealing with a variety of sectors, predominantly automotive but also including engineering customers. The range of customer enquiries is very wide and contact is both at the counter and over the phone. Main Duties: To maximise sales for the branch Handle parts requirements of customers through counter service and sales To service customers promptly and efficiently, ensuring all parts are supplied and invoiced correctly To work within a team and to communicate and liaise with other team members Terms & Conditions Data Protection & Privacy Policy Business Hours Follow Us Contact Us To attend Supplier's Training and Presentation meetings and undertake training and personal development as and when instructed Qualifications/ Skills/ Experience This role represents a great opportunity for individuals wishing to develop a career in the automotive sector To be considered for the role you must meet the following essential criteria. Depending on the number of applications for the role we may be required to shortlist by applying the desirable criteria: Essential Criteria A record of great customer service A good knowledge of vehicle parts Strong interpersonal skills with a friendly and approachable outlook Good computer skills to utilise our electronic parts catalogues and product lookup systems Desirable Criteria Previous experience in an automotive sales environment or 2 years as a motor mechanic Previous experience working with MAM Autopart and Autocat software Full driving license In return we will offer you: Competitive Salary On the job training - we want to see our staff succeed 30 days annual leave (inc Bank Holidays) after first year, (28 days in year one) Pension contribution Targeted Team Bonus Staff terms on product purchases As part of application - Candidates will receive an equality monitoring form to be returned to our HR team Skills: Customer Service counter parts sales car parts mam autopart autocat software