Purpose:
The purpose of this job is to deliver exceptional customer service in such a manner that internal and external customers are satisfied. This is accomplished by offering friendly and helpful service, ensuring a clean environment, and sufficiently stocked gas and building materials in the Drive-Thru Yard, as well as accurate loading and off-loading of customers’ goods to prevent stock losses and dissatisfaction.
Key Responsibilities
1. Merchandising and Display: Maintain a neat and professional display of gas and yard department stock, ensuring accessibility and visibility to customers.
2. Gas Management: Ensure gas availability and accurate Stock on Hand (SOH) levels.
3. Process all Cylinder Filling for customers.
4. Check (CFCs) on a daily basis.
5. Yard Maintenance: Maintain a clean, safe, and organized yard environment, ensuring aisles are clear and accessible to customers. Remove hazards and damaged products from stands and surrounding areas.
6. Customer Service: Provide exceptional customer service, respond to customer inquiries, and resolve issues professionally.
7. Accurately load customers' vehicles.
8. Stock Management: Report stock breakages and discrepancies promptly. Participate in perpetual stock takes to ensure inventory accuracy.
9. Housekeeping and Safety: Maintain a clean and organized work area, adhering to company standards.
10. Operational Efficiency: Perform additional tasks or responsibilities as assigned by supervisors or management.
11. Adhere to all standard operating procedures and guidelines.
Requirements
* Matric or 3 completed Intercept courses totaling 120 credits.
* Candidates without Matric but with a completed Stock Management Course NQF 3 and relevant experience will be considered.
* Ability to handle pressure.
* Effective communication skills (verbal & written).
* Numerical skills.
* Minimum 1 year experience in a similar role.
* Gas certification.
* Product knowledge.
* Computer skills.
* Interpersonal skills.
* Ability to take initiative.
* Knowledge of internal stock systems.
Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.
We are committed to reflecting the diversity of our nation and will conduct recruitment in line with the company’s equity targets. The company reserves the right to make changes to these terms and conditions at any time.
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