Position
Receptionist – Boundary Outlet, Colne, United Kingdom
Base pay range
Salary will be based on skills and experience. Discuss details with your recruiter.
About Us
Boundary Outlet is a premier retail destination offering exceptional brands at outlet prices. Our team is dedicated to providing excellent customer service, and our Receptionists play a key role in creating a welcoming and professional first impression for all visitors.
Role Overview
As a Receptionist, you’ll be the face of Boundary Outlet, providing a warm welcome to suppliers and visitors. You’ll manage our main reception operations efficiently and support the team with administrative tasks to ensure smooth day‑to‑day operations.
Key Responsibilities
* Greet and assist visitors and staff in a friendly and professional manner.
* Answer phone calls, respond to emails, and handle general enquiries promptly.
* Manage visitor logs, appointments, and bookings.
* Provide information about store departments, events, and promotions to customers.
* Support the team with administrative tasks such as data entry, filing, and correspondence.
* Maintain a tidy and organised reception area at all times.
* Liaise with internal teams to ensure smooth communication and efficient service.
What We’re Looking For
* A friendly and approachable individual with excellent customer service skills.
* Strong verbal and written communication abilities.
* Proficient in Microsoft Office applications (Word, Excel, Outlook).
* Highly organised, with the ability to multitask and prioritise workload.
* A professional and proactive attitude with a keen eye for detail.
* Previous experience in a receptionist or front‑of‑house role is desirable but not essential; training will be provided.
The Perks
* Company Pension Scheme
* Employee Assistance Programme
* Long Service Awards
* Store Discount
* Free Parking
* Social working hours (aligned to retail store opening times)
* Subsidised Meals
* Learning & Development training
Seniority Level
Entry level
Employment type
Part‑time – 20 hours a week, working 4 days out of 7.
Job function
Administrative
Industries
Retail
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