Senior Account Manager / Junior Account Director | Financial Services Creative Agency | London – 3 days office/2 remote £50k
12-month maternity cover starting in May/June
Our client is an award-winning specialist agency for financial and professional services, whose mission is to transform how the world sees finance and bring creativity to the industry.
The role
This is a rare and brilliant opportunity for a confident, experienced, and strategic Senior Account Manager or Junior Account Director.
Reporting to the Group Account Director, you are responsible for managing the day-to-day operation and delivery of a broad range of integrated communications projects on behalf of your clients predominantly in the financial services sector. You will provide clients with excellent service by understanding their business and their needs, relish getting under the skin of their briefs, and you will insist on the highest standards and closest attention to detail.
Key Responsibilities
Client Management
* Primary day-to-day contact for all clients
* Attend client meetings and produce accurate contact reports within 48 hours
* Develop close, long-term client relationships
* Act as brand guardian, ensuring all work is on-brand before it reaches the client
Project Management
* Implement planning and control mechanisms: creative briefs, schedules and status reports
* Cost projects and ensure efficient, timely purchase processes
* Update monthly financial projections on a weekly basis for Directors
* Manage workflow and production planning in liaison with internal teams and clients
Creative
* Develop creative briefs that satisfy both strategic and creative client requirements
* Evaluate creative work against the brief and on its own merits
* Gatekeep overall quality before presenting to clients
* Earn the respect of the Creative Department to effectively champion client feedback
* Demonstrate conceptual thinking - bring solutions, not problems
* Ensure all creative output (concepts, artwork, video, digital) is signed off by GAD and Creative Director before client delivery
Production
* Source and estimate print and production materials - ideally at concept stage
* Accurately cost-estimate digital and video production
* Agree realistic timing plans with clients
* Liaise with suppliers and internal departments from print specs through to final output
Working with Senior Team
* Present work to clients alongside Group Account Director
* Keep Directors up-to-date with client business status
* Identify when to escalate and involve Directors in client matters
* Assist with project costing
* Produce high-quality client case studies for new business presentations
Key Requirements
* Minimum 4 years agency experience or 3 years as a Marketing Executive in a Marketing Department of a financial services company on the client side.
* Good understanding of the financial services market, with some relevant experience working with a financial services organisation.
* Good understanding of digital, design, marketing, production techniques and agency systems and procedures.