Parts advisor

Crossroads Truck & Bus Parts Advisor Normanton Depot A fantastic opportunity has arisen to join our amazing team at our Normanton depot - we’re looking for a passionate and skilled parts advisor. Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses and trailers. The Role * Resolve customer front counter enquiries through parts identification and price management. * Book in and ensure we have part stock available for forthcoming workshop visits. * Locate stock and pre-pick parts for the workshop. * Proactive phone calls, emails, and planned visits, targeting promotional materials, and customer relationship building. * Promote internal quarterly promotions. * Seek new business opportunities on top of building and maintaining relations with new and existing Crossroads customers through GVP sales and extended offer Truckshop sales. * Respond to customer enquiries in a timely manner. * Seek to convert front counter parts enquiries to workshop fitment. Hours Alternate Weeks: Monday - Friday 07.00am – 16.00pm / 8.30am – 17.30pm Alternate Saturday mornings: 07.00am – 12.00noon The ideal candidate will be outgoing and willing to learn. You should be a good team player and exceed customer expectations in delivering a 1st class s...